Mahabir Tea Mart believes in helping its customers as far as possible and has a liberal cancellation policy.

Under this policy:

  • We will consider cancellations if you request cancellation within 48 hours of placing an order.
  • However, we do not entertain cancellation requests if the orders have been communicated to the
    operational team and the operations team has initiated the assignment process.
  • It is possible to cancel orders before they are shipped without extra charges. Please contact us at
    our customer service hotline or email us to cancel your order.
  • Once the order has been shipped cannot be canceled.
  • The Company Refund Policy will strictly govern the cancellation and refund of fees or charges
    informed and declared from time to time.
  • Cancellations are not possible on all, including the above special occasions.

Cancellation

You may change/ cancel your order as long as it has not been shipped. To do so, please get in touch with our team by writing an email us at contact mahabirteamart2013@gmail.com with your order details as soon as possible as orders are sometimes shipped immediately.